Welcome to Upgrader.com. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we receive through our website. By using our services, you agree to the collection and use of information in accordance with our privacy policy.

1. Information Collection

2. Use of Cookies and Tracking Technologies

We use functional cookies and tracking cookies, along with technologies provided by Intercom, hCaptcha, PostHog, Mezmo, and Metabase to enhance your experience, understand site usage, and improve our services. Users will be provided with the option to accept or decline the use of non-essential cookies when visiting Upgrader.com for the first time, in compliance with applicable laws (such as the GDPR in Europe).

We may use your email address to send marketing communications, but only if you have opted in to receive such communications. You can opt out at any time by following the instructions provided in the email or by contacting us.

3. Use of Information

4. Data Storage and Security

User data is securely stored in Europe. We employ industry-standard measures to protect the data from unauthorized access or disclosure.

If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses or other lawful mechanisms, to protect the data.

5. Legal Disclosure

We may disclose user information if required by law or in response to valid legal processes, such as a court order or a subpoena.

6. Age Restriction

Upgrader.com is intended for users who are 18 years or older. We do not knowingly collect information from individuals under the age of 18. Accounts of underage users will be deactivated and their personal data will be deleted.

7. Third-Party Links

Our website may contain links to third-party websites, such as Swapped, Zen, Pulse and Kinguin. We are not responsible for the privacy practices of these external sites. We encourage users to review the privacy policies of these third-party websites.

8. Data Retention

We retain user data as long as Upgrader.com is in operation and the user's account remains active. Although we do not automatically delete inactive accounts, we reserve the right to do so after an extended period of inactivity to ensure the efficient operation of our services. We will notify users prior to any such deletion.

After account deletion: When a user requests account deletion, we will delete personal data associated with the account unless retention is necessary for compliance with legal obligations, resolving disputes, or enforcing our agreements. Personal data that is no longer required will be securely erased.

Users can request account deletion by contacting [email protected].

9. Data Subject Rights

Users have the right to access their personal data, request corrections, request deletion, or restrict the processing of their data. To exercise these rights, contact [email protected]. We will process such requests in accordance with applicable data protection laws.

10. Changes to Privacy Policy

Our Privacy Policy may change from time to time. If we make any material changes, we will notify you by sending an email to your registered email address, through your Upgrader.com notifications, or by displaying a prominent notice on our website. Continued use of Upgrader.com after such changes constitutes your consent and agreement to the revised Privacy Policy.