frequently asked questions

What is Upgrader.com?

Upgrader.com is the ultimate destination for unboxing mystery cases and exploring other exciting game modes to win real-life prizes. From the latest tech gadgets and trendy fashion to a wide range of other must-have items, there's something for everyone.

Is Upgrader.com legitimate?

Upgrader.com is committed to providing a trustworthy and transparent experience. All games on our platform are 100% provably fair, ensuring that every outcome is randomly generated and cannot be influenced or manipulated in any way.

How can I deposit on Upgrader.com?

To make a deposit, register via any of our supported login methods and head to the "Deposit" option at the top right of the website afterwards. From there, you'll be able to choose all sorts of common deposit methods such as credit cards, PayPal and crypto currencies to top-up your account.

Can I own multiple accounts on Upgrader.com?

Yes, you can own multiple accounts on Upgrader.com. However, these accounts must be used responsibly. Any misuse, such as generating affiliate earnings by wagering through your own referral code or other forms of abuse, is strictly prohibited and may result in account restrictions.

Can I play for free on Upgrader.com?

Yes! By registering on Upgrader.com and redeeming an affiliate code, you can claim free cases to get started. Additionally, we regularly offer free rewards through chat rains, daily cases, and a traditional rakeback system. Don't forget to follow our social channels to stay updated on exclusive rewards and giveaways: Twitter Discord

Can I get sponsored on Upgrader.com?

Yes, we're always on the lookout for new creators to sponsor across various platforms! If you own any active channels, feel free to reach out to us at [email protected]. Please include all relevant details in your email, such as: Links to your channels Your pricing Statistics from past partnerships (if applicable) Please note that replies to sponsorship inquiries may take a few days. Our live support team is unable to speed up responses to marketing emails. We look forward to hearing from you and exploring a potential collaboration!

What is the return policy for physical items on Upgrader.com?

Redeeming a physical prize is final, and refunds are only available under specific circumstances: Shipping Delays: If there are substantial shipping delays, you can contact our support team to request a refund for undelivered items. Refunds are issued at our discretion. Faulty or Damaged Items: Any items that arrive damaged or do not match the description are eligible for refunds. We strive to ensure a smooth and reliable experience, so don't hesitate to reach out to our support team if you encounter any issues.

How does the deposit bonus work with affiliate codes?

When you claim someone's affiliate code, you will receive a 3.00% bonus on your next deposit. The bonus is capped at $50.00 per 24 hours.

My question is not listed here.

For any other questions, please contact our live support team via the messenger logo at the bottom right of the website. We look forward to assisting you!

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Contact us if you have any questions.

Upgrader is operated by Innospace LTD, Organization number 646564, Voukourestiou, 25 Neptune House, 1st Floor, Office 11, Zakaki, 3045, Limassol, Cyprus.

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