Innospace LTD is committed to forbidding and actively combating money laundering and any activities that enable money laundering or finance terrorist or criminal operations. Our policies, procedures, and internal controls for Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) are designed to ensure adherence to all relevant laws.

1. AML Strategy Compliance

2. Operational Guidelines

3. Customer Due Diligence Program / KYC Policy

Upgrader maintains rigorous Know-Your-Customer (KYC) standards, ensuring thorough identity checks and ongoing monitoring. We reserve the right to deny access for insufficient identity proof or suspected fraud, reporting any sanctioned or high-risk attempts to the Financial Intelligence Unit promptly.

High-risk customers, including Politically Exposed Persons (PEPs), their families, or associates, and individuals from countries deemed high-risk by the Financial Action Task Force, may undergo Enhanced Due Diligence. Failure to provide required identity verification within 30 days can lead to account denial or closure until compliance is achieved.

As part of our stringent Know Your Customer (KYC) protocols, we aim to verify the identities of our clients to prevent money laundering and terrorist financing. We employ systems and controls that meet regulatory standards and regularly update these systems to maintain their effectiveness.

4. Required Documentation

Our in-depth KYC assessments are particularly focused on any suspicious withdrawals and transactions. Should a user's transaction or withdrawal get marked as suspicious on our end, they may be required to provide:

In certain cases, when additional due-diligence is required, you may be required to have your documents notarised by a notary public.

5. Terms of Service Agreement

By setting up an account, you:

For our complete Terms of Service, please refer to upgrader.com/tos

6. Prohibited Services

Upgrader does not accept funds from, or allow transfers to, services involved in mixing cryptocurrencies or high-risk activities.

7. Monitoring for Suspicious Activity

We monitor all transactions for irregularities and report suspicious activities to authorities, potentially filing voluntary Suspicious Activity Reports (SARs).

Additionally, we encourage users to report any suspicious activity they encounter on our platform. If you observe potentially fraudulent or illegal behavior, you can report it by contacting our compliance team at [email protected]. We will investigate all reports confidentially and take appropriate action where necessary.

8. Compliance with International Sanctions

We ensure compliance with sanctions from bodies like the US OFAC, UK OFSI, EU, and UN, denying access to sanctioned individuals or entities and reporting any breaches.

9. Transfer of AML Information

We comply with law enforcement requests for information as required by law, cooperating with the Financial Intelligence Unit (FIU) as needed.

10. Data Security

We securely store user data, disclosing it only as legally required or to combat money laundering, in line with the General Data Protection Regulation (GDPR).

For detailed policies and guidelines, visit upgrader.com/tos